Top 10 ERP Systems experts to follow

Ray Wang – Founder of Constellation Research, Wang is a prominent voice in the of enterprise software, especially ERP and . His insights into the of processes and the role plays in them are invaluable for any organization.

Jon Reed – Co-founder of Diginomica, Reed is deeply ingrained in the ERP world, often providing critiques, reviews, and analysis of various ERP solutions. His hands-on experience and candid reviews are insightful for enterprises looking to implement or upgrade their ERP systems.

Panaya (not an individual, but a recognized thought leader) – Specializing in ERP change analytics, Panaya’s insights and are beneficial for those looking to understand the intricacies of ERP change management.

Cindy Jutras – As the founder of Mint Jutras, Jutras has been analyzing the impact of enterprise on business . Her focus on applications of ERP and her understanding of the challenges businesses face make her insights incredibly relevant.

Eric Kimberling – A recognizable figure in the ERP community, Kimberling has extensive experience in ERP consulting. His focus on ERP failures and lessons learned offers organizations a unique perspective on what not to do.

Vinnie Mirchandani – Author of “SAP Nation,” Mirchandani offers a critical and detailed view of the world of ERP, focusing on giants like SAP and their role in the larger enterprise ecosystem.

Ann Grackin – CEO of ChainLink Research, Grackin’s insights into chain and ERP are indispensable for businesses looking to leverage ERP for enhanced supply chain management.

Holger Mueller – As Constellation Research’s VP and Principal Analyst, Mueller’s sharp commentary on enterprise software and ERP is based on deep industry knowledge. His understanding of next-gen software and how it intersects with ERP is beneficial for forward-thinking businesses.

Brian Sommer – Founder of TechVentive, Sommer has been in the ERP industry for decades. His strategic insights, combined with a clear understanding of the ERP vendor landscape, provide clarity to businesses navigating the ERP world.

Paul Coetser – As a partner at Bright Cape, Coetser specializes in SAP implementations and offers a wealth of knowledge about SAP’s ERP solutions and best practices.

Top 10 CRM Systems experts to follow

Paul Greenberg – Often referred to as the “Godfather of CRM,” Greenberg is the author of the best-selling “CRM at the Speed of Light.” He offers deep insights into customer engagement strategies and has been a guiding voice in CRM’s evolution over the past two decades.

Brent Leary – A co-founder of CRM Essentials, Leary specializes in the intersection of CRM and social media. His expertise is especially valuable for looking to integrate social channels into their CRM strategies.

Esteban Kolsky – An influential thought leader, Kolsky is the founder of ThinkJar, a consulting firm specializing in customer strategies. He’s known for his forthright views on where CRM and customer service are headed.

Brian Vellmure – As the principal analyst at Innovantage, Vellmure has provided valuable insights into modern businesses can leverage CRM for digital . His holistic approach to CRM, considering it beyond just but as an entire business strategy, is enlightening.

Denis Pombriant – A long-time analyst and consultant in the CRM space, Pombriant’s often delves into the future of CRM, particularly in the realms of sustainability and innovation.

Jesus Hoyos – A prominent figure in the Latin American CRM space, Hoyos has extensive experience in CRM strategy and implementation. His bilingual provide invaluable insights for Spanish-speaking professionals.

Jantsch – The creator of Duct Tape , Jantsch emphasizes the importance of CRM in small business marketing. His practical, no-nonsense approach to CRM implementation is a boon for SMEs.

Marshall Lager – A renowned CRM writer and consultant, Lager is the founder of Third Idea Consulting. His humorous yet insightful takes on CRM and best practices make him a favorite among CRM enthusiasts.

Laurie McCabe – The co-founder of SMB Group, McCabe’s expertise lies in how small and mid-sized businesses can best leverage CRM solutions. Her research provides a comprehensive look at the challenges and opportunities faced by SMBs in the CRM space.

Kate Leggett – As a VP and principal analyst at Forrester, Leggett’s research primarily focuses on CRM and customer service strategies. She provides detailed insights into the CRM vendors’ landscape and how businesses can derive value from their CRM investments.

Top 10 Digital Payment Systems experts to follow

Jack Dorsey: Co-founder and former CEO of Twitter, Dorsey also co-founded Square, a mobile payment company. He revolutionized the concept of point-of-sale systems with the small, square-shaped card reader connects to smartphones, making it easier for small businesses to accept card payments.

Vijay Shekhar Sharma: Founder of Paytm, India’s leading digital payments and financial services company. Sharma’s vision transformed the way over a billion people in India perceive and use digital payments, especially after the 2016 demonetization drive.

Max Levchin: A co-founder of PayPal, of the first online payment systems, Levchin played a significant role in shaping the early infrastructure for online payments. He continues to be an influential voice in the fintech and broader tech industry.

Elon Musk: While better known for SpaceX and , Musk was an early member of the PayPal team, playing an instrumental role in creation. His influence in its early development is a testament to his vision for digital payment systems.

Bharat Panchal: As the Chief Risk Officer for India, the Middle East, and Africa for FIS, Panchal has been at the forefront of securing digital and best practices in the digital payments ecosystem.

Ann Cairns: The Executive Vice Chairman of Mastercard, Cairns has been pivotal in Mastercard’s from a traditional credit card company to a frontrunner in digital payments and fintech innovations.

Al Kelly: As the CEO of Visa, Kelly guides one of the world’s premier payment systems. Under his leadership, Visa has embraced and continues to play a significant role in shaping the future of digital payments.

David Marcus: Currently heading Facebook Financial, Marcus was also president of PayPal and played an essential role in the development of Facebook’s digital wallet, Novi, and the Libra (now Diem) cryptocurrency project.

Anthony Tan: CEO and Co-founder of Grab, Southeast Asia’s leading super-app. Grab started as a ride-hailing app but rapidly expanded into digital payments with GrabPay, transforming the digital payments landscape in the region.

Isabel Woodford: As a fintech journalist for Sifted, a Financial Times-backed media platform, Woodford provides insightful analysis and coverage on the latest trends in digital payments and fintech, offering a journalistic perspective.

You are enjoying this content on Ian Khan's Blog. Ian Khan, AI Futurist and technology Expert, has been featured on CNN, Fox, BBC, Bloomberg, Forbes, Fast Company and many other global platforms. Ian is the author of the upcoming AI book "Quick Guide to Prompt Engineering," an explainer to how to get started with GenerativeAI Platforms, including ChatGPT and use them in your business. One of the most prominent Artificial Intelligence and emerging technology educators today, Ian, is on a mission of helping understand how to lead in the era of AI. Khan works with Top Tier organizations, associations, governments, think tanks and private and public sector entities to help with future leadership. Ian also created the Future Readiness Score, a KPI that is used to measure how future-ready your organization is. Subscribe to Ians Top Trends Newsletter Here