by Ian Khan | Oct 10, 2023 | Futurist Blog
Dr. Michael Feindt: Founder of Blue Yonder, a company that provides AI solutions for retail. Dr. Feindt's algorithms are at the heart of many retail optimization tools, especially in supply chain and pricing.
Deborah Weinswig: CEO and Founder of Coresight Research, Weinswig closely tracks retail innovations and how AI impacts retail trends. She provides insights into customer behaviors, e-commerce, and retail tech.
Richard Potter: As the CEO of Peak, which offers AI-powered analytics for retailers, Potter is an advocate for AI's potential in personalizing customer experiences and optimizing supply chains.
Natalie Cartwright: Co-founder of Finn AI, Cartwright's expertise is in bringing AI-powered chatbots to banking, but her insights are valuable for retail, particularly in enhancing customer service.
Gregory Milano: The man behind Fortuna Advisors, Milano consistently delves into how AI can boost return on investment for retailers. He offers strategies on aligning business practices with AI capabilities.
Sucharita Kodali: As a retail analyst at Forrester, Kodali offers invaluable insights into how AI is reshaping the retail landscape, from marketing strategies to e-commerce optimizations.
Oliver Tan: Co-founder and CEO of ViSenze, Tan's contributions lie in visual recognition. ViSenze offers AI tools that enable image recognition for retailers, reshaping how consumers find products online.
Kerry Liu: As the CEO of Rubikloud, Liu is at the forefront of AI-driven retail transformations. Rubikloud offers machine learning platforms that help retailers in personalizing multi-channel promotions.
Andy Narayanan: As the VP of Intelligent Commerce at Sentient Technologies, Narayanan focuses on using AI to enhance e-commerce experiences. He delves into how machine learning can drive real-time personalizations for online shoppers.
Dr. Volker G. Hildebrand: A global VP at SAP, Hildebrand's expertise includes using AI to drive customer experiences in retail. He's authored numerous articles on digital transformation in the sector.
by Ian Khan | Oct 10, 2023 | Futurist Blog
Brendan Witcher: As a Principal Analyst at Forrester, Witcher specializes in digital business strategy and personalization. He provides retailers with innovative insights into customer engagement and emerging retail technologies, helping them stay ahead of the curve.
Sucharita Kodali: Another influential voice from Forrester, Kodali focuses on e-commerce, omnichannel retailing, consumer behavior, and trends in the online shopping space. Her insights have helped countless retailers navigate the complexities of the digital marketplace.
Brian Solis: A globally recognized independent digital analyst and anthropologist, Solis has written extensively about the evolution of retail in the age of mobile, social, and disruptive technologies. His perspectives on how technology is changing consumer behavior are invaluable for forward-thinking retailers.
Steve Dennis: With a blend of experience in strategy, marketing, and multichannel retailing, Dennis brings a comprehensive viewpoint. His thoughts on harmonizing digital and physical retail landscapes make him a must-follow for retail businesses aiming for integration.
Natalie Berg: Co-author of the book “Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce”, Berg's expertise lies in dissecting the strategies of giants like Amazon and offering actionable insights for other retailers to emulate.
Miya Knights: With vast experience in technology research, Knights delves deep into how next-gen tech impacts retail. As the co-author of “Omnichannel Retail: How to Build Winning Stores in a Digital World”, she shares her insights on blending the digital and physical retail realms.
Deborah Weinswig: CEO and Founder of Coresight Research, Weinswig is a global retail influencer. Her company provides detailed analyses on retail tech trends, giving businesses a comprehensive understanding of where the market is headed.
Andrew Busby: Founder of Retail Reflections and a former retailer, Busby offers unique insights into retail technology's transformative power. From AI to augmented reality, his discussions shed light on how tech tools reshape the retail experience.
Nicole Leinbach Reyhle: Founder of Retail Minded, Reyhle provides expertise in retail strategies and trends. Her focus on independent retailers and understanding of technology's role in boosting their prospects makes her perspective unique.
Manolo Almagro: As Managing Partner at Q Division, a technology consultancy focused on the future of retail, Almagro is at the forefront of understanding how technologies like AR, VR, and IoT are driving retail transformations.
by Ian Khan | Apr 5, 2023 | Ian Khan Blog
The future of retail is expected to be shaped by several key trends, including the increasing use of technology, the rise of e-commerce, and the changing nature of the retail workforce.
One trend that is likely to shape the future of retail is the increasing use of technology. As more and more consumers turn to their smartphones and other devices to shop and make purchases, retailers are expected to continue to invest in technology to improve the customer experience and make it easier for customers to shop. This could include the use of augmented reality (AR) to create immersive shopping experiences, the use of artificial intelligence (AI) to personalize product recommendations, and the use of virtual reality (VR) to create virtual stores.
Another trend that is likely to shape the future of retail is the rise of e-commerce. Online shopping has grown significantly in recent years, and many experts believe that this trend will continue in the future. As more consumers turn to online platforms to shop, retailers are expected to focus on developing strong online presences and improving their e-commerce capabilities.
In addition to these trends, the future of retail is also expected to be shaped by the changing nature of the retail workforce. As technology continues to advance, it is likely that more tasks will be automated, which could lead to a shift in the type of jobs available in the retail industry. This could include the use of robots and other automation technologies to handle tasks such as inventory management and customer service.
Overall, the future of retail is expected to be heavily influenced by technology, the rise of e-commerce, and the changing nature of the retail workforce. As these trends continue to evolve, it is likely that we will see significant changes in the way that retailers operate and serve their customers.
by Ian Khan | Dec 26, 2022 | Ian Khan Blog
Artificial intelligence (AI) is having a major impact on the retail industry, and the way that businesses operate and interact with customers.
One of the main ways that AI is changing retail is through the use of personalization and customer experience. By analyzing customer data and behavior, AI can help retailers to understand the preferences and needs of their customers, and provide personalized recommendations and experiences. This can be done through the use of chatbots and virtual assistants, which can help customers to find products and make purchases online, as well as through targeted advertising and personalized email campaigns.
Another way that AI is changing retail is through the use of predictive analytics and demand forecasting. By analyzing past sales data and other factors, AI can help retailers to predict future demand for products and services, and make more informed decisions about inventory and pricing. This can help retailers to optimize their operations and reduce waste, while also improving the customer experience.
AI is also being used to improve the efficiency and productivity of retail operations. For example, AI-powered robots and automation can help with tasks such as warehouse management and fulfillment, freeing up human workers to focus on more value-added tasks. AI can also be used to analyze and optimize supply chain and logistics operations, helping retailers to better manage their inventory and reduce costs.
Overall, AI is having a major impact on the retail industry, and is likely to continue to do so as the technology evolves and becomes more widespread. From personalized customer experiences to improved efficiency and productivity, AI is helping retailers to stay competitive in an increasingly digital world.
