Top 10 Digital Public Services experts to follow
Jennifer Pahlka: Founder of Code for America, Pahlka has been instrumental in promoting the idea that government can work for the people, by the people, in the digital age. Her initiative has driven numerous digital public service innovations.
Mike Bracken: As the former head of the UK Government Digital Service, Bracken led the digital transformation of the UK’s public services, making them more user-friendly and accessible online.
Anahita Reilly: Chief Customer Officer for the U.S. General Services Administration (GSA), Reilly focuses on improving public service delivery using digital tools and a customer-centric approach.
Ben Balter: With a role at GitHub, Balter advocates for open source in government. He’s a key influencer in making government data and software more transparent and accessible.
Hillary Hartley: Serving as the Chief Digital Officer of Ontario, Canada, Hartley drives digital transformation in public services to make them more efficient and user-focused.
Tim O’Reilly: A well-known tech entrepreneur, O’Reilly often discusses the intersection of government and technology. He’s a proponent of adopting a digital mindset in public services for better governance.
Dr. David Bray: Formerly the CIO of the Federal Communications Commission (FCC), Bray is known for his efforts in modernizing legacy IT systems and fostering innovation in public service.
Miguel Gamino Jr.: As the Executive VP for Global Cities at Mastercard, Gamino explores how technology can enhance public services in urban settings, making cities more inclusive and efficient.
Abhi Nemani: Former Chief Data Officer for the City of Los Angeles, Nemani has been at the forefront of using data analytics and digital tools to enhance public service delivery.
Louise Downe: As the Director of Design and Service Standards for the UK Government, Downe champions a user-centric approach in public services, ensuring they are effective, transparent, and easily accessible.